Thank you for choosing AUTOKI for your business needs. To ensure a smooth and secure payment process, we offer a variety of flexible payment methods tailored to your convenience. Below are the detailed payment options available for your orders:

 

1. Bank Transfer (Hong Kong HSBC)

We accept corporate bank transfers to our official Hong Kong HSBC account. 

Note: Please include your order number in the payment reference to help us process your payment promptly. Bank transfer fees are borne by the payer.

 

2. Xtransfer (Local Currency Payment)

For hassle-free cross-border payments, we support Xtransfer, allowing you to pay in your local currency. This option offers competitive exchange rates and transparent fee structures. Please contact our sales team to obtain our dedicated Xtransfer payment inormations.

 

3. PayPal

PayPal is available for both domestic and international payments. Payments can be made in major global currencies. Please note: PayPal transaction fees will be covered by the buyer.

 

4. Digital Wallets (Alipay & WeChat Pay)

We accept payments via Alipay and WeChat Pay, with the following requirement:

 

Currency: Only Renminbi (CNY) payments are supported through these platforms.

Please scan our official payment QR code or transfer directly to our registered wallet account.

 

5. Alibaba Online Credit Guarantee Payment

For orders placed via Alibaba, you can use the Alibaba Online Credit Guarantee Payment service. This option provides trade protection by holding funds in escrow until you confirm satisfactory receipt of goods, ensuring security for both parties.

 

Important Notes:

All payments must be settled in full before order production or shipment, unless a specific credit term has been agreed in writing.

Custom Packaging & Laser-Engraved Logo Service Details

We are delighted to offer tailored branding solutions to elevate your product’s market presence. Below are clear details about our complimentary custom packaging and laser logo services, designed to align with your unique needs:

 

1. Complimentary Customization Benefits

To support your brand identity, we provide free custom packaging production and free laser-engraved logo services for eligible orders. No additional fees apply to these services, allowing you to enhance product presentation without extra costs.

 

2. Minimum Order Quantity (MOQ) Requirement

The minimum order quantity for custom packaging is 500 sets. This threshold ensures efficient production and cost-effectiveness for both parties.

Laser-engraved logo services follow the same MOQ of 500 units, synchronized with the custom packaging requirement.

 

3. Design File Specifications

For high-quality production, you must provide official source files for your custom packaging design in one of the following formats:

 

Adobe Photoshop (PSD)

CorelDRAW (CDR)

Portable Document Format (PDF)

 

Key file guidelines to ensure optimal results:

Resolution: 300 DPI or higher for sharp, print-ready graphics

Color mode: CMYK (industry standard for professional printing)

All text and graphic elements should be embedded or outlined to avoid font compatibility issues

 

4. Service Process

File Submission: Share your approved packaging source files and logo design with our sales team.

Feasibility Check: Our team will verify your files meet production standards and confirm order details with you.

Sample Confirmation (Optional): We can produce a pre-production sample for your approval before full-scale manufacturing (if requested).

Mass Production: Upon final confirmation, we will proceed with production and shipping per your agreed timeline.

 

5. Important Notes

Copyright Assurance: You are responsible for ensuring all provided design files and logos do not infringe on third-party intellectual property rights.

Design Support: Our complimentary service covers production based on your provided source files. If you need professional packaging design from scratch, we can connect you with trusted design partners for a separate fee.

 

Should you have questions, need file format assistance, or wish to proceed with a custom order, please contact our sales team at [email address/phone number] or visit our official website [website link].

 

We look forward to partnering with you to bring your branding vision to life!

Dear Valued Customer,

 

We hope this message finds you well! Thank you for your interest in our products. To help you experience the exceptional quality and features of our offerings firsthand, we are pleased to extend a complimentary sample offer to new customers. Please review the key details below:

 

Complimentary Samples:

Qualified new customers are entitled to receive free samples (in reasonable quantities based on product type). There is no cost for the samples themselves—we cover this as a gesture of our commitment to your satisfaction.

Shipping Terms:

Freight Responsibility: While samples are free, the shipping cost must be prepaid by you. We do not accept collect freight or cash-on-delivery (COD) arrangements.

Exclusive Carrier: All sample shipments are handled exclusively by DHL to ensure fast, secure, and traceable delivery worldwide.

Incoterm: We strictly use the DAP (Delivered at Place) shipping term. Under DAP, we are responsible for transporting the goods to your specified destination address. Upon arrival, you will be responsible for import clearance, duties, taxes, and any local handling fees.

How to Request Samples:

Contact our sales team at [email address/phone number] or submit a sample request via our official website [website link].

Provide your full shipping details (including postal code, contact person, and phone number) to expedite the booking process.

 

Once we confirm your freight payment, we will arrange shipment immediately and share the DHL tracking number with you for real-time updates.